Contact
Where to send it.
Most questions are answered faster inside your account than by email, because your request and its photographs are already attached there. For everything else, here is the right door.
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I need a part
You do not need to contact anyone. Post a request and the network starts searching.
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Something's wrong with an order
Support lives inside your account, where your request history and photographs are already attached. You will not have to re-explain anything.
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I run a godown
Partner enquiries, verification questions, and anything about payouts or supplies.
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Press, or something else
Anything that does not fit the boxes above.
Support lives in your account
Once you have a request open, everything about it — the photographs, the grade, the timeline — is already attached to it. Raising a question from inside the request means you never have to re-explain anything, and whoever picks it up can see exactly what you are looking at.
That is faster than any email thread that starts by asking for an order number, which is why it is the first route above rather than an afterthought.
Why there's no chat widget
A live-chat script is the heaviest thing most sites load, and it slows every page for every visitor — including people on a patchy connection in a workshop, who are exactly who this is built for. We would rather the site be fast and route you properly.
Support inside your account carries your request context automatically, which is faster than any chat window that starts by asking for your order number.